English-speaking Service Desk... English-speaking Service Desk Operator
Professional Growth
Barcelona
Multinational leading company
3 months ago
Reference
JM_SDO
Retribution
Entry level. Interesting package
Contact person
p. +34 628 351 196
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Description

Q-tech is a Company 100% specialised in searching, asessing and selecting Information Technology profiles for the final client.

Our client, a world leading telecommunications company is looking for an English speaking Service Desk Agent who is willing to work in one of the best places to grow technically, technoligacally and professionally.

The main task is providing support for customers via telephone, email and online tickets in a managed services environment.

· Support, maintain, and improve customer services
· Provide accurate and timely diagnosis and rectification of customer faults.
· Resolve or escalate problems and service requests according to established procedures
· Work proactively to ensure prompt resolution of support cases and the highest possible levels of customer satisfaction
· Following training, demonstrate clear skills with employed technologies.
· Raise, update, and close calls on service desk call management system
· Escalate call to other 2nd 3rd Line support/external maintenance companies

Basic requirements

Essential:

The candidate must be able to demonstrate good skills in the following areas:
· Microsoft Windows and Office
· Excellent communication skills and telephone manner
· Ability to follow procedures and mindful of attention to detail
· Able to make progress with minimal supervision
· Ability to work consistently in a dynamic and sometimes high pressure environment
· Native or Fluent English
· Linux experience
· Networking experience

 

Nice to have

Desirable:

· Microsoft Windows Server technologies
· Active directory
· Exposure to IBM server, Sun server, and NetApp product ranges
· Second language such as Japanese, French, Spanish or Italian
· Experience of working in a service desk environment
· Good PC/Peripheral hardware skills

Education:
· Degree in relevant technical discipline or relevant industry experience.

Devops Engineer Devops Engineer
Amazing IT company
Barcelona
Flexibility, competitive salary, cool benefits
3 months ago
Reference
JG_DE
Retribution
40.000€ - 45.000€ gross
Contact person
p. +34 636 939 309
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Description

We are looking for talented, team player DevOps engineer experienced and passionate to join our geek team in order to work on projects with millions of hits every day. You will work collaboratively with our Software Development team to deploy, model and operate our systems. You will identify bottlenecks to automate and streamline our operations and processes.

Responsibilities

  • Automation scripts with Configuration management systems.
  • Develop our own tools to manage Cloud services.
  • Actively contributing to our software development lifecycle.
  • Add and refine logging, monitoring and alerting to our systems.
  • Build docker images

Benefits

  • Permanent contract
  • Flexible working hours
  • 23 days of vacation, plus flexible bank holidays
  • Continuous training and free English and/or Spanish classes
  • Company sponsored events: industry meet-ups through the Summer; company-wide retreat (Caribbean in June 2015); office ski trip in winter
  • Apple work equipment
  • Private health insurance
  • Paid lunches
  • Quarterly profit sharing bonus
  • Monthly tech "freestyle" days - tech team members decide what they want to work on and do it
  • Interesting projects and working with latest technologies
  • Big terrace with ping pong and kicker tables, as well as many drinks and snacks
Basic requirements
  • Excellent Coding Skills (Python preferred)
  • Good understanding of software development lifecycle
  • 4+ years of experience working with systems
  • 2+ years of experience using SCM provisioning tools (Puppet, Chef, Saltstack, Ansible )
  • Experience with at least one logging, monitoring and alerting systems (Datadog, New Relic...)
  • Native English speaking level.
  • Good Communication Skills
  • Quick learner ad work well in cross-functional team
Nice to have
  • Previous experience with AWS
  • Knowledge in distributed systems
  • Previous experience with Vagrant
  • Previous experience with Docker and Docker ecosystem
  • Experience with Saltstack, Ansible
Linux Systems Engineer Linux Systems Engineer
Interesting Tech stack
Barcelona
Top Linux systems team
3 months ago
Reference
JG_LSE
Retribution
35.000€ - 40.000€ gross
Contact person
p. +34 636 939 309
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Description

Our client is a fast-growing VC-backed internet security startup. We are a multi-national group of people with a passion for security, software and technology. Our product is a multi-platform device protection solution that is used and loved by thousands of parents, schools and SMBs worldwide.

We’re looking for an expert Systems Engineer to join our Backend Operations team and help us build, improve and scale up our infrastructure. As a member of this team you’ll be responsible of designing, deploying, maintaining and monitoring our systems, and of adopting or creating tools and processes to improve them.

Conditions / Benefits

  • Competitive salary range.
  • Ping pong and board game classes from our office experts.
  • Free beers on Fridays!
  • Interesting challenges on networking, security and scalability for you to grind your skills.
Basic requirements
  • Strong Linux sysadmin skills.
  • Knowledge of the main Internet services and protocols (TCP/IP, DNS, HTTP, etc.).
  • Working experience with at least one configuration management system (Ansible, Puppet, Chef, etc.).
  • Networking practices and tools (routing, subnetting, NAT, iptables, etc.).
  • Familiar with IaaS services (AWS, Google Cloud, etc.).
  • Fluency in English, the company’s official language.
  • Fast learner, passionate about technology.
  • Willing to join a 24/7 on-call rotation.
Nice to have
  • Experience with CI and CD processes and tools.
  • Python, Django.
  • Systems & networks security.
Fullstack Developer Fullstack Developer
C#, Angular, Node
Barcelona / Remoto
Hot start-up
3 months ago
Reference
FSLP
Retribution
Up to 36k€
Contact person
p. +34 638 405 476
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Description

Para uno de nuestros clientes, una start-up en crecimiento en el sector cultural que está desarrollando una novedosa herramienta de Business Intelligence, buscamos un perfil de developer web con C#, Angular y Node.

El perfil incorporado se responsabilizará de hacer crecer la herramienta, que está ya diseñada pero en un estadío muy inicial, con lo que hay mucho trabajo de desarrollo.

La persona incorporada trabajará de forma muy autónoma (equipo de dos personas) con mucha flexibilidad laboral (teletrabajo) y libertad a la hora de emplear tecnologías.

Se podrá trabajar en las oficinas de 22@, St. Feliu de Llobregat y teletrabajo en función de la localización.

Basic requirements

Nivel avanzado de:

- C#
- HTML, CSS y JS
- SQL Databases

Muy valorable:

- Angular
- Node

FULLSTACK PHP FULLSTACK PHP
Senior Position
Castelldefels
Fin&Tech Company
3 months ago
Reference
AVO_PHP
Retribution
En función experiencia aportada
Contact person
p. +34 639 525 928
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Description
Si quieres formar parte de un equipo de alto nivel, buen ambiente, empresa reconocida ... esta es tú oportunidad.

Destacada empresa final con Sedes en Londres y Castelldels está ampliando equipo !!
Nuestro cliente es una empresa especializada en soluciones financieras y créditos, con una estructura de desarrollo en crecimiento y un equipo especializado en PHP que se implica en nuevos proyectos de SW.
Actualmente, para su equipo buscan un/a desarrollador especializado en PHP, con experiencia en desarrollos MVC y en trabajar bajo buenas prácticas. 

La persona seleccionada se incorporará al equipo de desarrollo, compuesto actualmente por 6 seniors developers y participará en la evolución de sus productos. Tendrás la posibilidad de conocer y participar en nuevos proyectos y tecnologías diferentes. 
Se ofrece un interesante margen de crecimeinto técnico, contrato estable, buen ambiente, buena comunicación ( tren y carreteras) y condiciones interesantes.

 
Basic requirements
  • Experiencia consolidada de más de 3 años en PHP

  • Pasión por el desarrollo web frontend, la optimización web, un código limpio utilizando grunt...
  • Experiencia en al menos un framework JavaScript, como Angular o Backbone
  • Experiencia en el desarrollo de software de back-end web utilizando la arquitectura LAMP (Linux, Apache, MySQL, PHP) y las últimas herramientas

  • Experiencia en OOP, patrones / marcos MVC, patrones de inyección, etc.

  • Experiencia en la creación de servicios web y API, usando varios idiomas, incluyendo PHP y Node.js

  • Interés por el mundo agile; Piensa Scrum, TDD, CD con Jenkins & Capistrano

Nice to have
  • Idealmente tener experiencia en arquitectura / API: SOA, SOLID y HTTP hechas a la derecha
  • Amplio conocimiento de despliegue / operaciones en Linux y / o Windows

    Idealmente tener experiencia en arquitectura / API: SOA, SOLID y HTTP hechas a la derecha