Test Center Technician

Descripción

Nuestro cliente es una empresa de consultoría y servicios tecnológicos vinculada a la Universidad. Crean servicios y soluciones avanzadas para sus clientes combinando el talento y el conocimiento generado en la Universidad con la experiencia profesional de sus más de 150 ingenieros y consultores, adquirida trabajando en proyectos y empresas líderes desde hace casi 20 años. Son expertos en ayudar a las empresas a potenciar la agilidad de negocio mediante el uso de las TIC, y en acompañarlas en su camino hacia la transformación digital.

Buscan para ello un profesional para trabajar como Tester en uno de sus clientes en Sant Cugat.

Funciones

Los servicios se prestarán de forma integrada con el equipo responsable de aprovisionamiento de aplicaciones, que tiene como misión la creación y distribución masiva de paquetes de aplicaciones para todos los PC y otros dispositivos de la compañía. Las funciones específicas de la posición son:

• Realizar pruebas de desarrollo, distribución y compatibilidad técnica de los diferentes paquetes de aplicaciones estándar de la compañía (tanto desarrollos propios como software estándar) sobre las diferentes plataformas de sistema operativo corporativas, de acuerdo con los planes de test y casos de uso facilitadas por los responsables del equipo.
• Documentar los resultados, de forma estructurada.
• Dar feedback, apoyo y colaborar proactivamente con los grupos responsables de la creación y distribución de los paquetes.

Se requiere

• Nivel alto de inglés
• Se valorarán los conocimientos de herramientas de paquetización de aplicaciones para entornos Windows, así como de MS System Center Configuration Manager.
• Conocimientos de Office y Windows 7
• habilidades:
  • Documentación y reporting
  • Coordinación
• Experiencia demostrable en:
  • Testing
  • 2-3 años trabajando con Windows y Office

Se ofrece

• Incorporación Inmediata.
• Jornada completa.
• Formación continua.
• Posibilidades de desarrollo profesional.

Solutions Engineer – Microsoft T3

About our client:

Our client provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including the leading global tier-1 IP network, the Arcstar Universal One™ VPN network reaching 196 countries/regions and 130 secure data centres worldwide. They currently have over 170 employees, with headquarters in Barcelona, Spain.

It was formed to provide expert, remotely managed services to our customers as a realistic alternative to in house IT Teams and this continues to be their only focus. They have been helping Medium and Large Enterprise’s to proactively monitor and manage their IT estates for more than 16 years. Companies choose our client because of their 24/7/365, remotely managed, shared services business model which enables them to benefit from a combination of real cost savings together with improved business performance.

They are committed to delivering exactly what our customers need, with a team of dedicated, experienced and committed employees.

If you thrive in a culture that values Customer Focus, Agility, Teamwork and Integrity; where you are empowered to innovate and keep customers satisfied to drive Excellence, please get in touch.

Position Overview:

The candidate should be technology savvy, a team player and should have a solid understanding of Microsoft Technologies and all related products. We offer a highly motivating environment, great working atmosphere and the possibility to build a strong career in a multinational company.

Reporting to the Solutions Engineer Team Leader, the Solutions Engineer is responsible for supporting project development as well as daily customer infrastructure incident resolution, communication and platform management

Key Responsibilities:

As a Solutions Engineer the key responsibilities include:

• Daily management tasks such as client requests, maintenance Issues and platform updates
• Technical support in resolving incidents
• Ensure that the production infrastructure environment and core technologies are operating

optimally at all times and are properly monitored

• Accurate estimation of development, project, continuous improvement and proactive maintenance tasks
• All assigned development, project, continuous improvement and proactive maintenance tasks are

completed as required and progress reported, including risks and issues, to the relevant Project Manager or Infrastructure Development Team Lead as appropriate.

• Lead projects from the technical perspective
• Identify and proactively resolve issues that could impact system performance, reliability and usability

Experience, Skills and Qualifications:

Personal Skills:

• Able to work with remote colleagues and customers;
• Excellent English level (all the communications will be in English)
• Outstanding customer service skills/ Customer-oriented attitude
• Passion for lifelong learning and personal and professional development
• Ability to works well in an International team environment
• Strong problem-solving skills
• Self-Direction and Self-Management skills
• Ability to transfer knowledge across technologies

Technical Skills:

• Advanced Knowledge of Microsoft Products including Windows Server 2003/2008/2012 and Windows 2008/2012 R2
• Advanced Knowledge of Design, Setup, Deployment and Administration for High Availability and Disaster Recovery systems, Printing services, Clustering, Active Directory, DNS, IIS, Terminal Server/Citrix ,Exchange, SQL Server
• High Knowledge of Cloud and Virtual Infrastructures (VMWare and Hyper-V)
• Seven or more year’s industry experience with Microsoft Server products.

Previous Work Experience

• Degree or adequate practical background (5 - 8 years)
• Experience in an Internet Service Provider

Language skills

• Written and spoken English (fluent / native)
• Written and spoken Spanish (fluent / native)

Why you should join Our client’s team?

- Competitive rewards package

- Global and challenging environment

- Learning and growing opportunities

- Open communication

- Casual dress code

You’ll always be looking to be the best you can be, dedicated to learning and self-improvement. In return, we’ll offer you lots of opportunities to grow. We are waiting for you!

Successful candidates may be subject to security and background checks based on location and position.

Our client is an Equal Opportunities Employer.

About our client:

Our client provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including the leading global tier-1 IP network, the Arcstar Universal One™ VPN network reaching 196 countries/regions and 130 secure data centres worldwide. They currently have over 170 employees, with headquarters in Barcelona, Spain.

It was formed to provide expert, remotely managed services to our customers as a realistic alternative to in house IT Teams and this continues to be their only focus. They have been helping Medium and Large Enterprise’s to proactively monitor and manage their IT estates for more than 16 years. Companies choose our client because of their 24/7/365, remotely managed, shared services business model which enables them to benefit from a combination of real cost savings together with improved business performance.

They are committed to delivering exactly what our customers need, with a team of dedicated, experienced and committed employees.

If you thrive in a culture that values Customer Focus, Agility, Teamwork and Integrity; where you are empowered to innovate and keep customers satisfied to drive Excellence, please get in touch.

Position Overview:

The Core Team is a critical part of our client’s future success and we are looking for absolutely and only the best people out there.

The candidate should be technology savvy, a team player and should have knowledge about Linux and Windows Technologies and all related products. We offer a highly motivating environment, great working atmosphere and the possibility to build a strong career in a multinational company.

Reporting to the Solutions Engineering Team Leader, the Solutions Engineer Core Team is involved in project tasks, as well as daily customer infrastructure incident resolution, communication and platform management.

Key Responsibilities:

As Solutions Engineer Core Team the key responsibilities include:

- Resolution of incidents.

- Effectively communicate, and escalate if necessary, complex technical issues to the customer.

- Take ownership of customer and see problems through to resolution.

- Execute changes for customer request fulfilment.

- Support upper Tiers in the deployment of new solutions

Experience, Skills and Qualifications:

Personal Skills:

- Excellent phone and communication (written and oral) skills.

- Committed to providing quality service & results, ready to make a positive difference.

- Proactive and stress resistant.

- Ability to take decisions quickly and efficiently.

- Ability to prioritize effectively and work with a sense of urgency.

- Ability to work independently with a significant attention to detail.

- Ability to work well in an International team environment.

- Team Spirit.

- Customer and service oriented.

- Drive and energy to achieve desired results.

- Logical and methodical problem-solving.

- Passionate about IT Technology

- Daily management tasks such as client requests, maintenance Issues and platform updates

- Ensure that the production infrastructure environment and core technologies are operating

optimally at all times and are properly monitored

Technical Skills and Education:

- Skills in Server and System Engineering

- Well versed with WSUS

- Basic experience with: Microsoft Active Directory

- Familiar with Microsoft patching schedules and methods

- Installation, update and troubleshooting in Linux (Specially in Redhat)

- Basic Knowledge in the following technologies:

- Apache, Tomcat, Postfix, Squid, Puppet, Saltstack, Nagios/Op5, ticketing tools, LVMs, ESX,

VMware.

- Nice to have: Microsoft certifications (MCSA, MCSE, IIS, SQL, Lpic1, Lpic2…)

Language skills

• Written and spoken English (Upper Intermediate / Advanced)
• Written and spoken Spanish (fluent / native)

Why you should join Our client’s team?

- Competitive rewards package

- Global and challenging environment

- Learning and growing opportunities

- Open communication

- Casual dress code

You’ll always be looking to be the best you can be, dedicated to learning and self-improvement. In return, we’ll offer you lots of opportunities to grow. We are waiting for you!

Successful candidates may be subject to security and background checks based on location and position.

Our client is an Equal Opportunities Employer.