Buscamos a un Linux System Engineer con 4 años de experiencia administrando entornos variados y de alta disponibilidad.
Serás contratado por una de las empresas del sector IT más grandes con presencia en más de 120 países, y más de 100 datacenters repartidos por el mundo.
Formando parte del equipo Core, tus responsabilidades serían:
- Responsabilizarse de varios clientes para la administración de sus infraestructuras.
- Comunicación con el cliente para la escalabilidad y gestión de las incidencias.
- Resolución de incidencias.
- Gestión de las peticiones de los clientes hasta la ejecución de las mejoras.
- Participar en la implantación de nuevas tecnologías.- 4 años de experiencia en entornos Linux y servidores de aplicaciones como Tomcat.
- 1 año de experiencia en almacenamiento, en especial Netapp.
- El inglés es imprescindible para tratar con clientes y equipos internacionales.
- Experiencia en herramientas de automatización como Puppet o Ansible, etc.
- LPIC
Buscamos a un Linux System Engineer con 4 años de experiencia administrando entornos variados y de alta disponibilidad.
Serás contratado por una de las empresas del sector IT más grandes con presencia en más de 120 países, y más de 100 datacenters repartidos por el mundo.
Formando parte del equipo Core, tus responsabilidades serían:
- Responsabilizarse de varios clientes para la administración de sus infraestructuras.
- Comunicación con el cliente para la escalabilidad y gestión de las incidencias.
- Resolución de incidencias.
- Gestión de las peticiones de los clientes hasta la ejecución de las mejoras.
- Participar en la implantación de nuevas tecnologías.
- 4 años de experiencia administrando entornos Microsoft (IIS, SCCM, etc.).
- 1 año de experiencia en almacenamiento, en especial Netapp.
- El inglés es imprescindible para tratar con clientes y equipos internacionales.
Q-tech is a Company 100% specialised in searching, asessing and selecting Information Technology profiles for the final client.
Our client, a world leading telecommunications company is looking for a German speaking Service Desk Agent who is willing to work in one of the best places to grow technically, technoligacally and professionally.
The Ops Center is a critical part of the future success of our client and they are looking for absolutely and only the best people out The Ops Center Engineer, supports the technical services and support function under the guidance of technical lead engineers.
Key Responsibilities:
As an Ops Center Engineer the key responsibilities include:
· Monitor, detect and prevent incidents.
· Effectively communicate, and escalate if necessary, complex technical issues to a broad range of customers.
· Supervise in real time the alarms and specific events occurred on every platform.
· Attend to consults and claims related to monitoring.
· Registry and resolution of incidents.
· Take ownership of customer issues of Tier 1 level and see problems through to resolution.
· Execute standard changes for customer request fulfilment.
· Support upper Tiers in the deployment of new solutions
· Committed to providing quality service & results, ready to make a positive difference.
· Proactive and stress resistant.
· Ability to take decisions quickly and efficiently.
· Ability to prioritize effectively and work with a sense of urgency.
· Ability to work independently with a significant attention to detail.
· Team Spirit.
· Customer and service oriented.
· Drive and energy to achieve desired results.
· Logical and methodical problem-solving.
· Passionate about IT Technology
Technical Skills and Education:
Will be valued: Routers, Switches, Linux, Unix, Windows Apache, Microsoft IIS, Tomcat, MySQL, Oracle, Troubleshooting, problem solving and analytical skills.
Education: Technical Degree.
· Written and spoken English (fluent / native)
· Written and spoken Spanish (fluent / native)
Q-tech is a recruitment company specialized in IT profiles since 1999. We work with end clients who trust us on their IT recruitment needs, so that they can directly hire the ideal candidate they are looking for.
Our client, a biomedical research institution leading their sector is looking for a Senior Systems Administrator who is excited by working in a dynamic scientific environment where a lot of freedom is given regarding the products to be implemented as long as it presents an improvement for the scientific community. Reporting to the Head of IT, the senior systems administrator shall be responsible for managing and administering all the IT system hardware, software and cloud resources.
Main responsibilities:
· Management of the current IT services available
o Unified Communication platform (Exchange 2013, Lync 2013, SharePoint 2013)
o Virtualization platform (VMware, HyperV)
o Authentication platform (Active Directory, ADFS)
o Monitoring and management platform (Nagios, Cacti, Systems Center, MDT)
· Management of the IT infrastructure available
o Network (HP switches, Fortigate firewall)
o Servers (HP c7000 racks)
o Storage (NetApp FAS cabins)
· Administration of the current cloud services
o Dropbox
o Office 365
· Participation in the definition of possible improvements of the current services or implementation of new services
· Collaboration in the management of IT projects where the Systems Administration team is involved
· Implementation of IT processes in order to automatize the work done by the different teams of the IT department
· Resolution of incidences that can affect the IT services and escalation to the external suppliers if needed.
Requirements:
· Minimum of five year experience in a similar job position, preferably in an international research and/or academic environment. Experience in team management will be an advantage
· Experienced in Windows, Mac OS and Unix operating systems
· Experienced in Unified Communication platform (Exchange, Skype for Business, SharePoint)
· Experienced in Microsoft Active Directory, ADFS, ISA Server, proxies, etc.
· Experienced in networks: horizontal, vertical, virtual, in Windows and UNIX. Network Wi-Fi, SDN, Firewalls
· Experienced in SAN and NAS storage platforms.
· Knowledge of Oracle databases and no relational databases
· Knowledge of applications server of Oracle to level of systems.
· Experienced in Standard web environments. Apache, Tomcat, IIS
· Experienced in Project Management and Reporting.
· Experienced in procedures and processes standards design
· Experienced in Office 365 cloud services
· Experienced in management and monitoring tools (Nagios, Microsoft Systems Center)
· Advanced level of English and Spanish written and spoken
· Catalan will be an advantage
Competencies:
· Proactive, organized, dynamic
· Ability to work independently
· Capacity to coordinate internal and external team work
· Project management skills
· Analysis and problem solving
· Service orientation
Our client offers work in a highly stimulating environment with state-of-the-art infrastructures, providing the successful applicant with unique professional career opportunities.
Competencies:
· Proactive, organized, dynamic
· Ability to work independently
· Capacity to coordinate internal and external team work
· Project management skills
· Analysis and problem solving
· Service orientation
Our client offers work in a highly stimulating environment with state-of-the-art infrastructures, providing the successful applicant with unique professional career opportunities.
Q-tech is a Company 100% specialised in searching, asessing and selecting Information Technology profiles for the final client.
Our client, a world leading telecommunications company is looking for an English speaking Service Desk Agent who is willing to work in one of the best places to grow technically, technoligacally and professionally.
The main task is providing support for customers via telephone, email and online tickets in a managed services environment.
· Support, maintain, and improve customer services
· Provide accurate and timely diagnosis and rectification of customer faults.
· Resolve or escalate problems and service requests according to established procedures
· Work proactively to ensure prompt resolution of support cases and the highest possible levels of customer satisfaction
· Following training, demonstrate clear skills with employed technologies.
· Raise, update, and close calls on service desk call management system
· Escalate call to other 2nd 3rd Line support/external maintenance companies
Essential:
The candidate must be able to demonstrate good skills in the following areas:
· Microsoft Windows and Office
· Excellent communication skills and telephone manner
· Ability to follow procedures and mindful of attention to detail
· Able to make progress with minimal supervision
· Ability to work consistently in a dynamic and sometimes high pressure environment
· Native or Fluent English
· Linux experience
· Networking experience
Desirable:
· Microsoft Windows Server technologies
· Active directory
· Exposure to IBM server, Sun server, and NetApp product ranges
· Second language such as Japanese, French, Spanish or Italian
· Experience of working in a service desk environment
· Good PC/Peripheral hardware skills
Education:
· Degree in relevant technical discipline or relevant industry experience.
Essential:
The candidate must be able to demonstrate good skills in the following areas:
· Microsoft Windows and Office
· Excellent communication skills and telephone manner
· Ability to follow procedures and mindful of attention to detail
· Able to make progress with minimal supervision
· Ability to work consistently in a dynamic and sometimes high pressure environment
· Native or Fluent English
· Linux experience
· Networking experience
Desirable:
· Microsoft Windows Server technologies
· Active directory
· Exposure to IBM server, Sun server, and NetApp product ranges
· Second language such as Japanese, French, Spanish or Italian
· Experience of working in a service desk environment
· Good PC/Peripheral hardware skills
Education:
· Degree in relevant technical discipline or relevant industry experience.
